First Aid Tool

Tip Box

Warning Signs:

Be alert to signs of distress in farmers, such as poor performance, social withdrawal, or unusual emotional displays.

Approaching the Conversation:

If you notice a colleague’s distress, gently express your concern and offer to listen. Be patient; they might not want to talk immediately.

Listening and Responding:

When they open up, be a good listener. Offer undivided attention, be non-judgmental, and focus on their feelings. Use restatements to clarify messages and allow moments of silence.

Avoiding Clichés:

Stay away from clichés like “cheer up” or “pull yourself together.” These don’t help in connecting with the person.

Confidentiality and Duty of Care:

Respect their confidentiality, but if you believe they’re in a vulnerable situation, you have a duty to report. Discuss sharing information with family if necessary.

Reassurance:

Reassure them that your door is always open. Offer to help them find support and seek advice from colleagues or appropriate sources.

Self-Care/Boundaries:

Remember your limitations; you’re not a therapist. Establish boundaries while being supportive. Seek help if needed, ensuring your well-being too and keeping in mind that a diverse perspective is the key to understanding a farmer’s needs.